7 to 10 Days Return Window
We accept returns within 7 to 10 days from the date of delivery. After 10 days, we unfortunately cannot offer you a return or exchange.
1. Eligibility for Returns
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging with all tags intact.
- The product must not be washed, worn, or altered.
- Items purchased during a clearance sale or specific promotions may not be eligible for return.
- Innerwear, swimwear, and accessories are strictly non-returnable due to hygiene reasons.
2. How to Initiate a Return
You can initiate a return directly from your My Account dashboard under the Orders section. Alternatively, you can contact our support team via WhatsApp or Email to request a return pickup.
3. Exchange Process
If you wish to exchange a product for a different size or color, the easiest way is to initiate a return for the original item and place a new order. Once the return is accepted, you will receive store credit.
Note: We do not offer cash refunds. Please refer to our Refund Policy for more details.